FAQ
Frequently asked questions
Your question not here? Email us and you will get an answer within one working day.
Questions we often get
Do you guarantee a number of appointments?
No. How many appointments a campaign brings depends on your offer, the audience and the timing. What we do guarantee: the hours we agree, honest work and a report that shows what happened.
What is the difference between campaign hours and calling hours?
Campaign hours are all hours spent on your campaign: intake, script, briefing, calling, quality checks and reporting. Calling hours are the hours spent actually calling. In the pilot that is 40 of the 50.
Who supplies the call list?
Usually you: your own contacts, former customers or a list whose source you know. We can also build a list for you; that is a separate item.
How do you handle people who do not want to be called?
We add them to your campaign’s do-not-call list the same day and do not call them again.
Which system do you call with?
Enreach Connect, with a visible number. We record calls’ outcomes per contact.
What happens after the pilot?
You get a final review with numbers, what we heard and our advice. Then you decide whether to continue, adjust or stop.
Want to see if a pilot fits?
A half-hour introduction, free of charge. You will hear from us within one working day.
Book an introduction